JenSan Home and Body is the online store of JenSan Candles.  At Candles, your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
 
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  This information is used to fill orders, to confirm order fulfillment, and to contact buyers if there are any questions about the order.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 
SECTION 2 - CONSENT
 
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
 
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by opting out via the link provided in the email, by contacting us at customercare@jensancandles.com. or mailing us at:
JenSan Home and Body
P.O. Box 1201
Plainfield New Jersey US 07060
 
SECTION 3 - DISCLOSURE
 
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
 
SECTION 4 - SHOPIFY
 
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
 
Our commitment to the security of your data:
The very secure Shopify Shopping network processes the payment for JenSan orders. Shopify’s advanced encryption technology is used to ensure a secure shopping experience for our customers. You can confirm the security protocol by checking your browser's security icon—be it a padlock or the "https" at the beginning of the URL instead of the usual "http."
 
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
 
You also have the option of checking out with Paypal, one of the most trusted online payment solutions on the web.  If you choose to pay via Paypal, before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.  You can review the Paypal privacy policy here.
 
SECTION 5 - THIRD-PARTY SERVICES
 
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
 
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
 
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
 
Pinterest
JenSan products can also be purchased directly from the Pinterest social media website. If you purchase a product from the Pinterest site, you agree that Shopify will have the right to share general account information about your Shopify JenSan account with Pinterest, such as information regarding your use of the Shopify platform and financial metrics which may include chargeback information, refund ratio, and transaction volume on the Shopify platform. Pinterest shall use such information solely to optimize operations between the Shopify and Pinterest platforms. Pinterest will not use this information for any purpose other than as stated, and will not share such information with any third party. When you terminate your account with or are removed from the Commerce Platform, Pinterest will delete this information within a reasonable period of time.
 
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 
SECTION 6 - SECURITY
 
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 
SECTION 7 - COOKIES
 
 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Cookies are also used for the purposes of displaying retargeting ads (for products and landing pages you may have viewed on our site), as well as for purposes of running Affiliate Marketing programs. Third parties may place cookies on your browser for tracking this information and serving banner ads. You may remove cookies at any time by clearing your browser cache.
 
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
 
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
 
We reserve the right to modify this privacy policy at any time.  As these changes maybe made without prior notification to you, we encourage you to periodically review this page for the latest information on our privacy practices.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 
QUESTIONS AND CONTACT INFORMATION
 
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our compliance officer.